At some point in your business life, you may have dealt with an unsuccessful project. Of course, failures are part of the journey, but it gets you wondering about what exactly went wrong.

Did your project go over the budget? Did you run out of time to complete the project? Did you have a shortage of resources? All of these seem plausible reasons, but they’re also project risks that most projects are likely to face if they’re not careful.

And you can easily prevent them if you follow a requirements gathering process. It is one of the most essential and beneficial parts of your project.

Why is it so crucial, you ask? Statistics show that up to 50% of project rework is attributable to problems with requirements while 70% of projects that fail are due to a lack of effective requirements gathering.

Understanding the requirements gathering process can help you and your team develop a plan that will prevent you from wasting your time, money, and resources, and help you achieve your final goals in accordance with your stakeholders’ preferences.

To help you learn more about requirements gathering, in this blog, we will delve into the meaning, benefits, and steps involved in the process.

Are you ready? Then dive right in!


What is Requirements Gathering? (Definition)

Requirement gathering, also known as the discovery phase, is a process that involves researching, identifying, and documenting a project’s exact requirements from the beginning to the end.

Usually, this process takes place during the project initiation phase, like a project brief or initial kick-off meeting, but it continues to handle the requirements throughout the entire project timeline.

Requirement gathering discusses the duration of a project schedule, members to be involved in the project, the various risks a project may face, and many other crucial project elements.

This process is primarily used by project managers to prioritize and create a list of goals, and then streamline operations to finish their projects within a short time period. It helps increase profits and returns on investment for the company.

The various techniques used by a project manager for requirements gathering include interviews, questionnaires, user observation, stories, prototyping, role-playing, and scenarios and use cases.

Now that you know what requirements gathering is, let’s try and understand why it is an important process for your project ventures.


Why is Requirements Gathering Important?

If you don’t take the time to understand the need for requirement gathering, you’ll end up facing a lot of difficulties and problems which you could’ve otherwise easily avoided.

Without a requirement gathering process, projects fail to meet expectations, scope creeps occur more frequently, reworking becomes common and results in wasted time, and your team members become increasingly frustrated and discouraged.

To get a better understanding of why requirement gathering is extremely crucial, let’s take a look at the many benefits it has to offer:

1. Improves Trust and Satisfaction

By following an effective requirements gathering process, you will be able to focus on your business plans, provide on-target deliverables, and meet the requests and priorities of your stakeholders and clients.

This way, they will always know what to expect from your project and this will help improve their trust and overall satisfaction with your company and its services.

Read more: Software Requirements Document: Definition, Steps, and Template Included!


2. Increases Success Rate

With its more focus on clarity and accuracy, the requirement gathering process reduces product defects and helps create new features.

You will be less likely to come across project risks and will also be more prepared for the upcoming projects. This eventually helps improve your project success rate and decreases the chances of a failed project.


3. Reduces Costs

When the requirements are unclear, it can result in the need for reworking or fixing up errors. This can significantly increase your project costs.

With an effective requirements gathering process in place, you can easily avoid risks or reduce the chances of encountering them. This will reduce the overall costs of running a project and helps you stay within the budget without spending more than necessary.


4. Better Communication

Poor communication or lack of proper communication can cause chaos and confusion, and ruin even the most organized projects.

A requirement gathering process prevents this by making sure that everyone is on the same page. It streamlines communications and interactions and ensures that everyone is well-informed about the purpose and priorities of a particular project.


5. Improves Efficiency

Since a requirements gathering process offers effective communication, it takes a comprehensive approach to project planning and designs the most efficient ways to create and deliver your products to suppliers.

It also reduces the need to constantly rework your projects, thereby saving your employees their time and energy. This ultimately leads to increased efficiency and productivity.

Clearly, having a requirements gathering process in position only proves useful to your project. So now it’s time to take a look at the various steps involved in this process!


Requirements Gathering Process in 9 Steps

Step 1. Identify Stakeholders

While you may feel tempted to jump into your project first and start listing out all the things you need, don’t. The first step is to identify your stakeholders.

A stakeholder is someone who has an interest in your project’s outcome. They play a vital role in developing and discussing your project’s requirements and identifying the resources you need in order to hit your project goals and ensure its success.

So before you actually start your requirements gathering process, identify the stakeholders who are interested or will be affected by your project and reach out to them for support and provide regular updates about the project’s progress.


Step 2. Establish Goals and Objectives

Establishing goals and objectives might seem like an unnecessary step. After all, you already know why you’re doing started this project. However, without well-defined goals and objectives, you will lack a proper structure that will help guide your path and decision-making process.

So before you get to the other steps, make sure to establish and compile your goals and objectives for your project. Write it down and get your stakeholders to sign off on it.

Identifying and establishing your goals and objectives at an early stage will ensure that your project has a framework to follow that specifically focuses on executing those goals and objectives.


Step 3. List Assumptions

Just like SMART goals, your project requirements should be actionable, measurable, and quantifiable. So, try to get into the detail while you are listing out your project budget, timeline, required resources, and team.

For the length of your project schedule, try to visualize your project requirements and map out your project timelines. This could be for the full duration of the project or simply for a particular project phase.

When it comes to the people involved in the project, make sure to identify the team members who will be involved in your project and how many of them you will need to execute each process and step.

Understanding your project risks is a critical part of identifying project requirements. You can use a risk register to decide which risks are of the highest or lowest priority.


Step 4. Meet with Stakeholders

Once you’ve identified your project stakeholders and established your project goals and objectives, you can meet with your stakeholders and start discussing with them the requirement needs.

To get better insights into the stakeholders’ needs and wants, you can ask specific questions, such as:

  • What are your concerns about the project?
  • What do you think would make this project successful?
  • Do you have any changes that you would like to recommend for this project?

Through this, you can compare and assess their responses in relation to the project’s established goals and objectives. You will also get an understanding of what they’re hoping to get out of the project and incorporate anything they want to add or address in the project management process.

You can use different tools and techniques to collect this information, such as via brainstorming sessions, surveys, one-on-one meetings, questionnaires, user stories, and more. This will ultimately help you create a list of requirements for your project.


Step 5. Document Information

Now that you have gathered all the information you need, you must write down every single thing. The aim is to document each piece of information so you have the answers to kickstart your project.

Make sure to record them in a concise and well-organized document so that you have a single source of information about all your project’s goals.

This documentation will prove valuable at the end of your project when it helps you reflect back on the goals you achieved, updates you accomplishes, bugs you fixed, features you added, and more. It also manages stakeholder expectations and keeps team members focused on the goals.

By documenting, you will gain insights into your stakeholders’ perspectives, which will ultimately help you with requirements management.


Step 6. Create a Requirements Gathering Document

A requirement gathering document can be anywhere from single pages to lengthy records. But essentially, it must include a few common elements, such as:

  • Project name
  • Project goal
  • Scope statement
  • Stakeholders
  • Timeline
  • Business requirements
  • Technical requirements


Step 7. Get Approval

Once you have officially listed out all your project requirements, you’ll need to seek approval from your stakeholders to make sure that you are meeting overall project needs.


Step 8. Assign Roles and Responsibilities

Got your approval for project requirements and tasks to be completed? The next step is to assign roles and responsibilities to your team members based on their skills and area of expertise.

You can add tasks and assignments to your requirements gathering documentation so that everyone is aware of what they are supposed to handle.

This sort of transparency keeps each member accountable and makes it easier for other team members and stakeholders to get information about who is doing what.


Step 9. Monitor and Review Progress

Lastly, no process is complete with reviewing and monitoring.

As your project progresses, you will need to make additions or remove requirements and make necessary changes accordingly. You’ll also need to report project progress to stakeholders, provide feedback to department managers, and ensure the project is on track.

So make sure that you consistently review and monitor the progress and keep the document updated.

To make this step easier, it would be better if all members involved in the project can access the document and collaborate with each other to make updates and adjustments.

For this, we have the perfect tool for you! Whether it is documenting all details related to project requirements or collaborating with team members on the same document, we’ve got you covered!

Want to know what we’re talking about? Then scroll down right now! The Ultimate Tool for All Your Documentation Needs! is a new-age documentation and knowledge management tool that helps teams to collaborate, share, track, and manage all company knowledge in one place.

Project managers can use Bit to create any type of project document, collaborate with the team in real-time, and store all project assets in one place for easy and fast access.

Here’s why Bit is great for creating your requirements gathering document:

Ready-made Templates: Bit has an extensive template gallery that offers over 70+ professionally designed templates from which you can choose your favorite one! Your team can easily create various project documents like project plans, project outlines, project proposals, project summaries, project roadmaps, and more! All you have to do is fill in your customized content and you’ll get the whole draft ready in a few minutes!

Smart Workspaces: With Bit, you can create infinite workspaces and folders to help you manage and organize information related to your project. It allows you to bring all your documents, media files, and other important project data to one place.

Real-time Collaboration: With Bit, you can seamlessly collaborate with your team and work together on the same document in real-time, chat privately, make inline comments, co-edit, and do so much more to ensure that you do not miss out on any important details to be included in your project documents.

Media Integration: If want to include rich media integrations like charts, graphs, tables, excel sheets, etc. in your project documents, then Bit helps you do just that! It allows you to embed and seamlessly add over 100 rich media integrations to help you enhance your document.

Smart search:  Bit has very robust search functionality that allows anyone to search and find their documents swiftly. You can search workspaces, folders, document titles, and the content inside of documents with Bit’s rich-text search.

Simple, Clean UI: Bit has a very minimal design aesthetic to it, allowing anyone to quickly get on board with the platform.

Tons of other features: Bit has a plethora of amazing features like document tracking, cloud upload, templates, and themes, document locking, live-state sharing, document expiration, and much more, making it a well-rounded documentation tool.

In short, Bit provides a common workplace for project members to collaborate, document, share their knowledge, brainstorm ideas, store digital assets, and innovate together.

The best part is that this knowledge is safely secured in your workspaces and can be shared (or kept private) with anyone in your organization or the public!

So what are you waiting for? Do yourself a favor and get Bit today!



Requirements gathering might sound like an unnecessary formality, especially when you and your team are all set to dive right into the project. However, checking project requirements is an important step for many reasons.

Carrying out this process is your starting point in designing, documenting, and developing all aspects of your project. It sets a stronger foundation and a creates smoother course from the beginning to the end.

And we hope that our blog has helped you learn more about the requirements gathering and how to execute it properly and create a successful project each time!

Now go out there and start gathering your requirements! Ciao!

Further reads:

9 Brainstorming Tools You Should Use in 2022!

Project Documentation: What is it & How to Manage it?

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