9 Help Desk Software Every Business Must Use!
Gone are the days when you had to meet face-to-face with each customer to talk about their issues. With the advancement of technology, it has become possible for people to…
Customer Experience: What is it & How to Deliver it?
Ask yourself a few basic questions about your business objectives and we can guarantee you that most of them would center around your customers. Sure, your main objective is to…
Customer Profile: What is it & How to Create it?
With the immense growth in technology, competition, and information, customers have become more aware. They know what they want, how to get it, and they’ll only buy from the brand…
10 CRM Tools and Software You Should Explore Right Now!
Let’s say you started a campaign. It generated huge traffic onto your websites which resulted in people contacting you via email, calls, or other CTAs. What would be your next…
10 Best Online Subscription Billing Software Platforms!
A recent research from Zuora found that 71% of adults across 12 countries have subscription services and 74% believe that in the future, people will subscribe to even more services and own…
10 Best Customer Analytics Tools and Software in 2024!
“If you are not taking care of your customer, your competitor will.” – Bob Hooey Taking care your customer should be your number one business priority. After all, without customers, you…
Customer Service Policy: What is it & How to Create it? (Free Template Included)
“Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.” -Ken Blanchard Every successful business has one thing in…
Customer Survey: How to Create it the Right Way? (Template Included)
The success of a business depends on multiple factors, and customer satisfaction is one of them. Smart businesses know that engaging a customer is an art and thus, most of…
Customer Service Training Manual: What is it & How to Create it?
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” -Sam Walton Crafting…
How To Create Effective Issue Tracking Documents For Your Company?
There is no perfect product. Be it either software or physical equipment, customers are bound to find issues at some point or the other. These issues are usually a blessing…
