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      Customer services

      What is Customer Churn: Learn How To Calculate & Reduce It!

      Imagine if people who used to buy your favorite cookies suddenly stopped buying them. That’s a bit like what “customer churn” means for businesses. It’s when customers decide to stop…

      Editorial Team, 2 weeks ago 12 min read
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      Customer service, Customer services

      Customer Research 101: A Complete Guide! (Importance & Types)

      Know your customers or perish – over 90% of startups fail due to a lack of market need. Ouch! But fear not, customer research is here to save the day….

      Editorial Team, 2 weeks ago 11 min read
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      Customer service, Customer services

      Customer Success Software & Tools: Choose The Best One For You!

      Did you know that 72% of successful companies prioritize customer success? Customer success is the key to thriving in today’s competitive market. But with a sea of options, finding the perfect customer success…

      Editorial Team, 4 weeks ago 19 min read
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      Customer service, Customer services

      10 Effective Customer Success Strategies That Actually Work!

      You walk into a store, greeted by a friendly and knowledgeable salesperson who guides you effortlessly through your shopping journey. You leave feeling satisfied, valued, and excited to return. That…

      Editorial Team, 2 months ago 11 min read
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      Customer services

      Customer Success Vs Sales: The Key Differences & Similarities!

      Imagine you’re at a restaurant, and two servers approach your table as you sit down. One person tries to convince you to try various dishes on the menu, while the…

      Editorial Team, 3 months ago 9 min read
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      Customer services

      Customer Success vs Customer Support: The Differences & Similarities!

      When serving customers, businesses have two strategies: customer support and customer success. And while these terms may sound similar, they couldn’t be more different. They represent two distinct approaches to…

      Editorial Team, 4 months ago 9 min read
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      Customer services

      How To Build a Customer Success Team? (Steps, Roles & Insights)

      Hi there, welcome to the ship of knowledge, where we’ll sail through the wavy seas of customer success teams and how to create one for your business. But first of…

      Editorial Team, 4 months ago 17 min read
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      Customer services, Marketing

      Retention Marketing: Benefits,Channels & Strategies!

      If there is one thing that has changed in the marketing world, it’s the level of competition. Trying to stay relevant in today’s cut-throat industry is a feat. Consumers today…

      Editorial Team, 5 months ago 9 min read
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      Customer services, Technology

      9 Help Desk Software Every Business Must Use!

      Gone are the days when you had to meet face-to-face with each customer to talk about their issues. With the advancement of technology, it has become possible for people to…

      Editorial Team, 1 year ago 11 min read
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      Customer services, Document

      Customer Experience: What is it & How to Deliver it?

      Ask yourself a few basic questions about your business objectives and we can guarantee you that most of them would center around your customers. Sure, your main objective is to…

      Editorial Team, 2 years ago 11 min read
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      Bit.ai is the essential next-gen workplace and document collaboration platform. that helps teams share knowledge by connecting any type of digital content. With this intuitive, cloud-based solution, anyone can work visually and collaborate in real-time while creating internal notes, team projects, knowledge bases, client-facing content, and more.

      The smartest online Google Docs and Word alternative, Bit.ai is used in over 100 countries by professionals everywhere, from IT teams creating internal documentation and knowledge bases, to sales and marketing teams sharing client materials and client portals.

      👉👉Click Here to Check out Bit.ai.

       

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