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      Customer services

      Customer Feedback Questions To Improve Your Business!

      Maybe you have a new feature in mind for your product, but you’re unsure if your customers want it. Or, maybe you’re wondering how satisfied your customers are with your…

      Editorial Team, 2 years ago 13 min read
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      Customer service, Customer services

      Customer Feedback: Importance, Methods & Questions!

      Have thought that a pizza giant like Domino’s would take this lesson to heart? In 2010, a viral video exposed Domino’s employees contaminating food by putting cheese up their nose,…

      Editorial Team, 2 years ago 16 min read
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      Customer services

      What is Customer Churn: Learn How To Calculate & Reduce It!

      Imagine if people who used to buy your favorite cookies suddenly stopped buying them. That’s a bit like what “customer churn” means for businesses. It’s when customers decide to stop…

      Editorial Team, 2 years ago 12 min read
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      Customer service, Customer services

      Customer Research 101: A Complete Guide! (Importance & Types)

      Know your customers or perish – over 90% of startups fail due to a lack of market need. Ouch! But fear not, customer research is here to save the day….

      Editorial Team, 2 years ago 11 min read
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      Customer service, Customer services

      Customer Success Software & Tools: Choose The Best One For You!

      Did you know that 72% of successful companies prioritize customer success? Customer success is the key to thriving in today’s competitive market. But with a sea of options, finding the perfect customer success…

      Editorial Team, 2 years ago 19 min read
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      Customer service, Customer services

      10 Effective Customer Success Strategies That Actually Work!

      You walk into a store, greeted by a friendly and knowledgeable salesperson who guides you effortlessly through your shopping journey. You leave feeling satisfied, valued, and excited to return. That…

      Editorial Team, 2 years ago 11 min read
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      Customer services

      Customer Success Vs Sales: The Key Differences & Similarities!

      Imagine you’re at a restaurant, and two servers approach your table as you sit down. One person tries to convince you to try various dishes on the menu, while the…

      Editorial Team, 2 years ago 9 min read
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      Customer services

      Customer Success vs Customer Support: The Differences & Similarities!

      When serving customers, businesses have two strategies: customer support and customer success. And while these terms may sound similar, they couldn’t be more different. They represent two distinct approaches to…

      Editorial Team, 2 years ago 9 min read
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      Customer services

      How To Build a Customer Success Team? (Steps, Roles & Insights)

      Hi there, welcome to the ship of knowledge, where we’ll sail through the wavy seas of customer success teams and how to create one for your business. But first of…

      Editorial Team, 2 years ago 17 min read
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      Customer services, Marketing

      Retention Marketing: Benefits,Channels & Strategies!

      If there is one thing that has changed in the marketing world, it’s the level of competition. Trying to stay relevant in today’s cut-throat industry is a feat. Consumers today…

      Editorial Team, 2 years ago 9 min read
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