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      The complete guide to Customer Research - Banner
      Customer service, Customer services

      Customer Research 101: A Complete Guide! (Importance & Types)

      Know your customers or perish – over 90% of startups fail due to a lack of market need. Ouch! But fear not, customer research is here to save the day….

      Editorial Team, 2 years ago 11 min read
      Customer service

      Customer Touch Points & How To Identify Them? (Examples & Tips)

      In marketing, each interaction with a customer contributes to either deepening the connection or leading to a parting of ways. Even if your product is exceptional, a misstep in any…

      Editorial Team, 2 years ago 7 min read
      customer needs banner
      Customer service

      Customer Needs: Most Common Types You Should Know About!

      What do customers really need when they go shopping?  The answer may not be as straightforward as it seems. Every customer has their own unique needs and desires when they step…

      Editorial Team, 2 years ago 9 min read
      Customer Success Software Banner
      Customer service, Customer services

      Customer Success Software & Tools: Choose The Best One For You!

      Did you know that 72% of successful companies prioritize customer success? Customer success is the key to thriving in today’s competitive market. But with a sea of options, finding the perfect customer success…

      Editorial Team, 2 years ago 19 min read
      customer success management banner
      Customer service

      Customer Success Management: What Is It and Why Does It Matter?

      In the vast landscape of business, customer success is the North Star that guides brands to prosperity! It’s like a secret ingredient that transforms one-time buyers into loyal fans, ready…

      Editorial Team, 2 years ago 10 min read
      Event management banner
      Collaboration, Customer service

      Event Management: An Effective Guide For Your Next Event!

      Let’s face facts – managing an event is not your regular walk in the park. It requires skill, meticulous planning, a keen eye for detail, and lots of preparation. From…

      Editorial Team, 2 years ago 14 min read
      Customer Success Framework Banner
      Customer service

      How To Build A Successful Customer Success Framework?

      In the world of SaaS businesses, where growth is the lifeblood of success, two pillars hold the key to unlocking untapped potential: acquiring new customers and nurturing unwavering loyalty from…

      Editorial Team, 2 years ago 11 min read
      Customer Success Strategies Banner
      Customer service, Customer services

      10 Effective Customer Success Strategies That Actually Work!

      You walk into a store, greeted by a friendly and knowledgeable salesperson who guides you effortlessly through your shopping journey. You leave feeling satisfied, valued, and excited to return. That…

      Editorial Team, 2 years ago 11 min read
      customer loyalty program banner
      Customer service

      How to Design a Customer Loyalty Program that Retains Clients

      Hey there, loyal reader! Did you know that one of the earliest recorded customer loyalty programs was created in 1793 by a Sudbury, New Hampshire, merchant who gave out “copper…

      Editorial Team, 2 years ago 15 min read
      data-driven marketing banner
      Customer service, Marketing

      Data-driven Marketing: Steps, Best Practices, Challenges & More!

      Imagine being able to predict your customer’s next move and offer them the perfect product or service at the right time. That’s the power of data-driven marketing. Gone are the…

      Editorial Team, 2 years ago 18 min read
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